SERVICE
Where is my order?
Once you've placed your order, we'll get to work right away. Every Luxière item is carefully inspected, packaged, and shipped with care. We prefer to take a little more time to ensure everything arrives perfectly, rather than rushing.
Delivery takes an average of 3 to 8 business days, depending on your location and carrier workload.
As soon as your package is on its way, you'll receive a track & trace code to follow it. We know waiting isn't always fun, but we promise: it's worth it. Every package from Luxière feels like a gift, especially for you.
Can I exchange or return my order?
Of course. At Luxière, we want you to be completely satisfied with your purchase.
If your order is not entirely to your liking, you can exchange or return it within 30 days.
Please send us an email at info@luxiere.nl with your order number and we will assist you personally.
We ensure that the process runs smoothly and friendly, so that you can quickly wear something you love again.
What makes Luxière different from other online stores?
At Luxière it's all about attention and feeling.
Each product is carefully selected, inspected and packaged so that it feels truly special.
We want every order to feel like a gift for yourself or a loved one.
What should I do if my product arrived damaged?
We find this very annoying and would like to resolve it for you.
If your order arrived damaged, please email info@luxiere.nl within 48 hours with your order number and a few clear photos of the product and packaging. Our team will review the issue immediately and provide a quick solution, whether that's a new product, a repair, or a refund.
We want every Luxière order to feel good, from start to finish.
SUNGLASSES
Are Luxière sunglasses UV protected?
Yes, all our sunglasses offer UV400 protection. This way, your eyes are well protected without compromising style.
Are the sunglasses suitable for everyday use?
Absolutely. The glasses are designed for comfort and durability, so you can wear them effortlessly every day. Whether you're on the go, on vacation, or at a festival. You'll always look fresh!
What material are the sunglasses made of?
We use high-quality, lightweight materials that ensure a comfortable fit and a luxurious look. Each frame is carefully inspected for quality and finish.
Are the sunglasses comfortable, even after wearing them for extended periods?
Yes, each frame is lightweight and carefully balanced for optimal comfort. You'll notice the difference the moment you put them on.
What is the best way to clean and store my sunglasses?
Use a soft, dry cloth to gently clean the lenses. Always store your glasses in the included case to protect them and keep them looking new for a long time.
BRACELETS
Are the bracelets adjustable?
Yes, most bracelets are easily adjustable and fit almost any wrist size. This ensures a comfortable fit, whether you want to wear it loose or tight.
What material are the bracelets made of?
Our bracelets are made from carefully selected, high-quality materials. Think stainless steel, strong cord, and refined finishes that last.
Can I shower or swim with my bracelet?
We recommend removing your bracelet if it comes into contact with water to ensure the colour and finish remain optimal.
Do the bracelets come in gift packaging?
Yes, each bracelet comes in luxurious packaging. Perfect as a gift or as a special treat for yourself.
Are the bracelets suitable for men and women?
Yes, our collections are designed as unisex accessories. The style, finish, and colors complement every personality and outfit.
Can I wear multiple bracelets together?
Absolutely. Many customers combine different colors or styles for a personal, stylish look. Our bracelets are designed to be perfectly coordinated.
Blue Light Glasses
What exactly do Blue Light glasses do?
The lenses filter blue light from screens, reducing eye strain. This helps you maintain focus and prevents headaches and dry eyes.
Are the glasses also suitable without prescription?
Yes, our Blue Light glasses are not prescription and are therefore perfect for daily use behind your laptop, tablet or phone.
Do I really notice a difference when I wear Blue Light glasses?
Most customers notice a difference after just a few days. Less eye strain, fewer headaches, and a calmer feeling after prolonged screen use.
Are the glasses comfortable to wear for long periods of time?
Yes, the frames are lightweight and designed for comfort, so you can wear them effortlessly all day long.
Do Blue Light glasses also help you sleep better?
Yes, absolutely. Blue light can disrupt your natural sleep pattern. Wearing blue light glasses in the evening helps your body produce more melatonin, making it easier to fall asleep and sleep more deeply.
When is the best time to wear it?
It's ideal while working, studying, or watching TV, and especially in the hours before bed. Your eyes stay relaxed, and you'll quickly notice you're calmer in the evening.
